Damp proofing and survey services. Cellar conversion specialists.
0161 527 6777

Easy Damp Privacy Policy

Privacy Policy
Last Updated On 06-Mar-2023
Effective Date 06-Mar-2023

This Privacy Policy describes the policies of Easy Damp Ltd, 115 BOLTON ROAD, BURY BL8 2NW UNITED KINGDOM, email: easydamp@acornservice.com, phone: 0161 527 6777 on the collection, use, and disclosure of your information that we collect when you use our website ( https://www.easydamp.co.uk). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you periodically review this page.

Information We Collect:
We will collect and process the following personal information about you:

Name
Email
Mobile
Address

How We Use Your Information:
We will use the information that we collect about you for the following purposes:

Marketing/ Promotional
Support
Administration info
Manage customer order
If we want to use your information for any other purpose, we will ask you for consent and will use your information only upon receiving your consent and then only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Retention Of Your Information:
We will retain your personal information with us for 3 years after non-activity or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at easydamp@acornservice.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Easy Damp Ltd, 115 BOLTON ROAD, BURY BL8 2NW UNITED KINGDOM, email: easydamp@acornservice.com. We will address your concerns in accordance with applicable law.

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Helen Burroughs
Helen Burroughs
From start to finish, Chris and Hayley have been amazing. Supporting my survey, supplying extra information needed from my lender and conducting the works on my new home. They are so understanding about the stressful nature about buying a home, the cost it takes for some of the works and the best ways to explain to the customer the benefits, and costs over a longer period. Lee also was amazing, him and the guys conducted our works, but he called to clarify, and even checked when i was available after they had finished the works to meet me in person and go through the next steps ie, how i go about painting etc after the works had been done and gave his person details for any questions i may have. Guys, thank you all so much for all your hard work and support and for anyone needing, these are the business you choose. Personal, honest, understanding and hardworking!
Michael Sweeney
Michael Sweeney
Very informative and professional. We Can’t thank Hayley and Chris enough for all their help and support. Our problem is solved. I’d recommend Easydamp to all friends and family. Very professional in every way.
Katie Burroughs
Katie Burroughs
Impeccable service throughout and really supported the documents needed for our lender. Will be continuing to use them to conduct the works at the property and recommend them to everyone that’s needs their services! Thanks Hayley and Chris. Really supported me through buying my first house and what’s needed.
MIKE HUGHES
MIKE HUGHES
Excellent fast service from Easy Damp. Friendly, professional, competent, well turned out work force. highly recommended.
Adam Hewitt
Adam Hewitt
Fast and professional service from a friendly team. Initial survey of our house was booked and done very soon after initial call, with a thorough look round and then a recommendation to install some units to help with the damp and mold problem. The actual installation was arranged within just a few days, and done in a matter of a couple of hours by a team of 3 who were friendly, explained what they were doing and why, kept things clean and tidy by putting down protective sheets, hoovered up afterwards, and did a spot of plastering to fill some gaps around one of the new units to leave a neater finish. Too soon to say it's solved the underlying problem but the signs are good and the sensor we having in the house is already showing relative humidity down under 60% which it hasn't done before, after just 24 hours or so. Recommended.
Nicola White
Nicola White
Had damp issues with my front wall ( terrace) and had a few companies come out and try to solve the problem to which the damp was still coming in when they'd left. Chris and his team came out and went above and beyond for me and solved the problem. Can't recommend these guys enough, thanks for all your hard work
Hazel Doolan
Hazel Doolan
Really great service. All the staff were really friendly and they completed the work really quickly and thoroughly. Well worth the money
itsStaciP
itsStaciP
Would 100% recommend. Hayley was super helpful and always prompt with emails. Great work from Lee and Dane who came to do some plastering work and install some new fans! Thanks!
Steve Dungworth
Steve Dungworth
I am very pleased with service provided by Damp Easy. From the moment I contacted them for a consultancy to the final delivery of their services, they have consistently exceeded my expectations. The team at Damp Easy is not only responsive but also exceptionally friendly. They listened attentively to my concerns regarding damp and mould issues in my property and provided expert advice that put my mind at ease. They provided a detailed quote promptly but also delivered their services within the promised timescales. In fact, the work was completed within just a week of my acceptance of the quote. The lads working on-site were absolutely brilliant. Their dedication and attention to detail were evident in every aspect of their work. What's more, they had a positive and friendly attitude that never failed to make me smile. It's rare to find a team that not only excels in their work but also adds a touch of warmth to the process. Even when a minor issue cropped up, Damp Easy dealt with it promptly and amicably. In today's world, where damp and mould issues are all too common, Damp Easy provided me with the peace of mind I needed. Thank you, Damp Easy, for a job well done!
Damp survey company in the UK, based in Manchester
Our professional damp-proofing services ensure a dry and protected environment for your property, preventing moisture-related issues and preserving its structural integrity.
Contact Us
Easy Damp
115 Bolton Road
Bury
Greater Manchester
BL8 2NW
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