Easy Damp Privacy Policy

Privacy Policy
Last Updated On 06-Mar-2023
Effective Date 06-Mar-2023

This Privacy Policy describes the policies of Easy Damp Ltd, 115 BOLTON ROAD, BURY BL8 2NW UNITED KINGDOM, email: easydamp@acornservice.com, phone: 0161 527 6777 on the collection, use, and disclosure of your information that we collect when you use our website ( https://www.easydamp.co.uk). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.
We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. Therefore, we recommend that you periodically review this page.

Information We Collect:
We will collect and process the following personal information about you:

Name
Email
Mobile
Address

How We Use Your Information:
We will use the information that we collect about you for the following purposes:

Marketing/ Promotional
Support
Administration info
Manage customer order
If we want to use your information for any other purpose, we will ask you for consent and will use your information only upon receiving your consent and then only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

Retention Of Your Information:
We will retain your personal information with us for 3 years after non-activity or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at easydamp@acornservice.com. We will respond to your request in accordance with applicable law.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy.

Security:
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Grievance / Data Protection Officer:
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Easy Damp Ltd, 115 BOLTON ROAD, BURY BL8 2NW UNITED KINGDOM, email: easydamp@acornservice.com. We will address your concerns in accordance with applicable law.

      EXCELLENT  
   Based on 42 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Glen Smith 
 
 
 
 Trustindex verifies that the original source of the review is Google. We struggled to make our house our home due to the damp restricting decorations so decided to get a quote. Chris was honest from the get go and clear the house would require a lot of work but transparent on the problems and solutions available.

We have a busy house hold of 3 children but the workforce were great at communicating and respecting our daily movements. They also prioritised areas to assist with our youngest who has SEN.

I would recommend their service to anyone thinking about investing in their home.
  
 
      Posted on Google  
   
   Stephanie Hegarty 
 
 
 
 Trustindex verifies that the original source of the review is Google. Good service, Haley the manager was very friendly and professional. The report was very clear and easy to read.
  
 
      Posted on Google  
   
   Lorraine 
 
 
 
 Trustindex verifies that the original source of the review is Google. Aidan and Lee turned up full of enthusiasm and got on with the job. Very efficient and cleaned up when completed. Also very cheerful and prepared to go the extra mile. Very pleased
  
 
      Posted on Google  
   
   Caitlin Nuttall 
 
 
 
 Trustindex verifies that the original source of the review is Google. I can't say enough good things about the team at Easy Damp, and Hayley in particular - she's always been super helpful, friendly and organised. The guys did a great job, the quality of work is fantastic and they were lovely chaps. Huge thank you for the quick turnaround too!
  
 
      Posted on Google  
   
   Maria Nortley 
 
 
 
 Trustindex verifies that the original source of the review is Google. I live in a semi-detached house and every Autumn and winter we have lots of problems with condensation. We had started to have mould problems in the dining room which needed decorating so rang Easy Damp to see if this problem could be sorted. Chris come round and was very informative and explained that the mould and condensation was due to the high humidity in the house. He told us the best solution to this problem was to have a Humidistat Extraction Unit. This was fitted a few days after we saw Chris and it has been amazing. All the windows are clear of condensation. The big test will be when it goes colder but I am really impressed at the moment. Can’t thank Hayley enough for getting the ball rolling and she is so easy to talk to and ask questions also to Chris for assessing the problem and getting it sorted quick.
  
 
      Posted on Google  
   
   Claire Lewis 
 
 
 
 Trustindex verifies that the original source of the review is Google. Came and did the inspection, showed me what was needed and booked in the work when suited me. They took the price of the survey off from the work. Job was done in 4 days and they tidied up after themselves.
  
 
      Posted on Google  
   
   Samantha Burton 
 
 
 
 Trustindex verifies that the original source of the review is Google. This team is amazing... very polite , very on point with keeping you up to date with every  step. And the roofing team were so polite and friendly  and have done an amazing job  we couldn't have asked for anything else  so thank you .
  
 
      Posted on Google  
   
   D F 
 
 
 
 Trustindex verifies that the original source of the review is Google. What a team!  Easydamp have restored my faith in human nature.  They are extremely professional.  My thanks go to Mike, Haiden and Lee who carried out a very professional job, nothing was too much trouble.  Mike even came out when it was apparent he was not very well to finish off aspects of the work.  Thank you Mike.  My thanks also go to Chris and Hayley who were keen to see that I was happy with the ongoing work.  I know feel very reassured.  Good work guys.
  
 
      Posted on Google  
   
   Sharon Sinzara 
 
 
 
 Trustindex verifies that the original source of the review is Google. Really efficient reliable professional team, who left my house clean. I definitely would recommend it to loved ones. Communication with Hayley was so easy professional and really pleasant.

Glen Smith

We struggled to make our house our home due to the damp restricting decorations so decided to get a quote. Chris was honest from the get go and clear the house would require a lot of work but transparent on the problems and solutions available. We have a busy house hold of 3 children but the workforce were great at communicating and respecting our daily movements. They also prioritised areas to assist with our youngest who has SEN. I would recommend their service to anyone thinking about investing in their home.

Stephanie Hegarty

Good service, Haley the manager was very friendly and professional. The report was very clear and easy to read.

Lorraine

Aidan and Lee turned up full of enthusiasm and got on with the job. Very efficient and cleaned up when completed. Also very cheerful and prepared to go the extra mile. Very pleased

Caitlin Nuttall

I can't say enough good things about the team at Easy Damp, and Hayley in particular - she's always been super helpful, friendly and organised. The guys did a great job, the quality of work is fantastic and they were lovely chaps. Huge thank you for the quick turnaround too!

Maria Nortley

I live in a semi-detached house and every Autumn and winter we have lots of problems with condensation. We had started to have mould problems in the dining room which needed decorating so rang Easy Damp to see if this problem could be sorted. Chris come round and was very informative and explained that the mould and condensation was due to the high humidity in the house. He told us the best solution to this problem was to have a Humidistat Extraction Unit. This was fitted a few days after we saw Chris and it has been amazing. All the windows are clear of condensation. The big test will be when it goes colder but I am really impressed at the moment. Can’t thank Hayley enough for getting the ball rolling and she is so easy to talk to and ask questions also to Chris for assessing the problem and getting it sorted quick.

Claire Lewis

Came and did the inspection, showed me what was needed and booked in the work when suited me. They took the price of the survey off from the work. Job was done in 4 days and they tidied up after themselves.

Samantha Burton

This team is amazing... very polite , very on point with keeping you up to date with every step. And the roofing team were so polite and friendly and have done an amazing job we couldn't have asked for anything else so thank you .

D F

What a team! Easydamp have restored my faith in human nature. They are extremely professional. My thanks go to Mike, Haiden and Lee who carried out a very professional job, nothing was too much trouble. Mike even came out when it was apparent he was not very well to finish off aspects of the work. Thank you Mike. My thanks also go to Chris and Hayley who were keen to see that I was happy with the ongoing work. I know feel very reassured. Good work guys.

Sharon Sinzara

Really efficient reliable professional team, who left my house clean. I definitely would recommend it to loved ones. Communication with Hayley was so easy professional and really pleasant.